Support
Questions, a bug, or an idea? Start here.
The Feishu form accepts Chinese and English. Only your description is required. Contact details and screenshots are optional. It can also be used to request access to, correction of or deletion of feedback you submitted.
Common questions
How does the free trial work?
You can successfully record and retain five videos for free. Cancelling, failed recordings, interrupted recordings and reading without recording do not use a trial. A completed local video counts even if saving it to Photos fails. Saving or sharing the same video does not use another trial.
What happens after five recordings?
A monthly subscription or lifetime purchase enables further recordings. Existing scripts, videos, exports and sharing remain available. Paid recordings do not consume any unused trials. Monthly access lasts for the paid subscription period; lifetime access does not renew.
How do I restore or cancel a purchase?
Open Settings → Recording and purchases → Restore purchases using the Apple Account originally used to buy. Manage or cancel subscriptions in Apple subscription settings. Buying lifetime access does not automatically cancel an existing subscription or refund any difference; cancel its renewal separately.
Does English Voice Follow work offline?
Choose English (US) or English (UK) in the Voice Follow settings. The selected language must support on-device recognition on your device. SmallTake does not fall back to cloud recognition. Recognition quality varies with speech, microphone and surroundings; mixed languages in one sentence are not guaranteed.
Why can’t I enable Apple Log?
Log depends on the device and the selected camera format. It is available only when the current camera supports it. Beauty effects can be used with Log. Actual frame rate varies with hardware, temperature, camera and settings.
How does mirroring work?
The mirror choice affects both the preview and the finished video. Some editing apps may handle the video track transform differently. Test a short recording in your intended editing workflow.
Where are my files and how do I recover them?
Keep local originals, save videos to Photos or share them. Deleted scripts can be restored from Recently Deleted. Script backups include scripts, drafts and recently deleted scripts, but not videos, settings or purchases. After an unexpected exit, the app attempts to recover completed video fragments; unwritten content may be lost. Back up before uninstalling.
What should I include in feedback?
Describe what happened and what you expected. If useful, add your app version, iPhone model and iOS version. Contact details and screenshots are optional. Hide personal information and never include passwords or payment details.
For privacy details, read the privacy policy。